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Quality Manual

The CCTC Quality Manual establishes the policy to which CCTC operates in all its activities. The objective of the manual is to ensure that all aspects of design, procurement, manufacture, installation and services provided to our Clients are systematically planned and controlled. Compliance to this manual is mandatory for all company personnel and shall be consistently applied to all activities and operations.

 

CCTC's quality objectives include but are not restricted to:

 

a) Providing goods and services that satisfy customer needs and give confidence that this is achieved.
b) Ensuring that products supplied by the company are safe and dependable whilst in service.
c) The performance of products supplied by the company must, as a minimum, meet customer requirements.
d) The progressive improvement in eliminating non-conformities using cost effective methods and controls.
e) Expanding the customer base, developing a reputation as a supplier of Quality Products and Services whilst remaining competitive in the market.